A previous web designer our client worked with named himself as ‘registrant’ of their domain name, giving him complete control of it.

Why is this a problem? Think of a domain name as a sign-post, pointing everyone to the place where your site’s files have been saved. If you don’t control where the sign-post is pointing, it can be pointed away from your site, meaning anyone typing your address or clicking on your Google listing can end up somewhere else.

We always stress everyone should always have ‘ownership’ of their own domain names. Our client found out why when his website suddenly disappeared this week.

No matter how well you get on with your web designer today, always… ALWAYS… insist that your domain name is registered to you just in case things turn sour.

If you want to find out who has control of your domain or need help with a domain name transfer or a domain name dispute, please contact us.

* Update to this post *

We successfully completed the transfer of the domain name when negotiations between our client and his previous web designer broke down. It is now safely registered in our clients name, pointing to his website.