There was something about a Twitter account that troubled us. 

Registered before we became involved, it had our clients name, company logo, and ‘Tweets’ such as ‘We’re expanding’. It looked official.

A little detective work confirmed our suspicions. Someone completely unconnected with the business had registered the account and now wanted to ‘explore it’s value’. After a couple of weeks careful negotiation, the account has been transferred. It didn’t cost a thing either.

If you or your business is being impersonated, if your trademark is being used, or someone is asking for payment, goods or services in return for a (free) Twitter account in your company name, don’t hand a penny over. Just head over to Twitters help pages.

The lesson to be learned: No matter how insignificant you perceive Twitter to be, register your Twitter account before someone else does. Always be in control of your brand online.

Need help with online marketing? Contact us.

Advice account, dispute, impersonation, trademark, Twitter

We’re chuffed, and our client is over the Moon. Look at this result (in purple) for their number one key term, Motorbike Accident Claim. It’s taken three months, but to get to the upper part of page one on Google ahead of schedule is a great result – especially in such a competitive market.

How did we get this position? Good quality content that’s constantly being updated. Simples.

If you’d like help with your Search Engine Optimisation give us a call.

Search Engines, Website News Chester, Motorbike Accident Claim, search engine optimisation, SEO

A previous web designer our client worked with named himself as ‘registrant’ of their domain name, giving him complete control of it.

Why is this a problem? Think of a domain name as a sign-post, pointing everyone to the place where your site’s files have been saved. If you don’t control where the sign-post is pointing, it can be pointed away from your site, meaning anyone typing your address or clicking on your Google listing can end up somewhere else.

We always stress everyone should always have ‘ownership’ of their own domain names. Our client found out why when his website suddenly disappeared this week.

No matter how well you get on with your web designer today, always… ALWAYS… insist that your domain name is registered to you just in case things turn sour.

If you want to find out who has control of your domain or need help with a domain name transfer or a domain name dispute, please contact us.

* Update to this post *

We successfully completed the transfer of the domain name when negotiations between our client and his previous web designer broke down. It is now safely registered in our clients name, pointing to his website.

Advice Advice, dispute, Domain name, transfer

contract haulage company, based in North Wales.

The website features a fully featured blog, which our client can update quickly and easily with news of latest haulage news and company announcements, and lots of product photography.

Photographs of the lorries, trucks and other vehicles in the fleet were taken at the company’s depot close to Chester, and on the stunning bridge at Connahs Quay.

Website News Blog, commercial photography, Contract Haulage, product photography, website